Privacy Policy

Last updated: 21 September 2026

Who we are and our role as data controller

channelza operates this commercial website from the United Kingdom. We act as the data controller under UK GDPR and the Data Protection Act 2018 for the personal data processed through the site. This means we decide the purposes and means of processing. Our registered address is The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey, GU22 0RG, United Kingdom. Enquiries about data protection should be sent to [email protected].

Scope of this notice

This policy explains how we handle personal data of visitors, prospective customers, and users who interact with our resources on broadcast planning, studio equipment setup, camera switching, sound checks, and live programming workflows. It covers data collected via the contact form, cookie banner interactions, and any other site features. The notice applies to individuals in the United Kingdom and those whose data we process while they are located here.

Categories of personal data and sources

We obtain personal data directly from you when you complete the contact form or interact with the cookie banner. Categories include identification details such as name, contact information including email address, and any message content you provide. We may also collect technical data such as IP address, browser type, device identifiers, and usage patterns from your device through automated means. No data is purchased from third-party brokers.

Purposes of processing and legal bases

We process data to respond to enquiries submitted through the contact form on the lawful basis of legitimate interests or consent where required. Technical data supports site functionality and security on the basis of legitimate interests. Cookie preferences are processed under consent in line with PECR. We do not process data for direct marketing without separate consent.

Requirement to provide data and consequences

Supplying contact details via the form is voluntary. If you choose not to provide required fields, we may be unable to respond to your message. Technical data is collected automatically; refusing cookies through the banner may limit certain site features but will not prevent core content access.

Cookies and similar technologies

We use cookies and similar tracking technologies to remember preferences and analyse site usage. Details of each category and how to manage them are set out in our Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, recipients and legal disclosures

We engage service providers such as hosting companies, email delivery platforms and analytics tools to support site operation. These processors act under contract and only on our instructions. We may disclose data where required by law, court order or to protect legal rights.

International transfers

Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or appropriate safeguards including standard contractual clauses approved by the Information Commissioner’s Office.

Data retention

Contact form submissions are retained for twelve months after the last correspondence. Technical logs are kept for up to six months for security purposes. Cookie consent records are stored for the duration specified in the Cookie Policy.

Security and data minimisation

We apply technical and organisational measures appropriate to the risk, including encryption in transit and access controls. We collect only the data necessary for the stated purposes and regularly review our processing activities to avoid unnecessary retention.

Your data protection rights

Under UK GDPR you have rights of access, rectification, erasure, restriction, portability and objection. To exercise any right please contact us at [email protected] and provide sufficient information for us to verify your identity. We will respond within one month, extendable by two further months for complex requests.

Withdrawing consent and objecting to marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You have an absolute right to object to direct marketing; we will cease such processing upon receipt of an objection.

Right to complain

If you believe we have not handled your data appropriately you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children and age restrictions

Our resources are intended for adults engaged in professional broadcast production. We do not knowingly collect personal data from children under 18. If we become aware that data from a child has been submitted we will delete it promptly.

Automated decision-making and profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics reports are generated but do not result in automated decisions about individuals.

Changes to this policy

We may update this notice to reflect changes in law or practice. The version date appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised policy. Company Registration Number: 03879766 | VAT Registration Number: GB749366194 | Place of Registration: England and Wales | Registered Office: The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey, GU22 0RG, United Kingdom